ABOUT US

It all began with a simple idea fuelled by a deep passion for fixing and riding bikes. At Hex Nines, we pride ourselves on providing a high standard of care and attention to your bike. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence in bike mechanics for the local cycling community.

OUR HISTORY

George - The Owner & Founder of Hex Nines

Since studying outdoor adventure at college, I have spent the majority of my career as a Paramedic whilst riding mountain bikes, running and sailing in my spare time. I have a true passion for learning about old and new techniques, and repairing and updating my own bikes and equipment. After identifying this is where I want to take my career, I have undertaken accredited qualifications with Cytech in bicycle maintenance and repairs. I pride myself on attention to detail, critical decision making, dedication, and focus with exemplary customer service skills. I am fully DBS checked and determined to provide the best service possible, with a professional and trustworthy mobile bicycle repair and maintenance service.

OUR PHILOSOPHY

At Hex Nines, we believe a bike is more than just a tool. It is a source of sustainable enjoyment, fitness, social connection and freedom. We are meticulous and consistent with attention to detail, and will not take shortcuts. Just like any tool, a bike requires care and attention to ensure it lasts and remains in optimum condition. We serve the bicycle users and owners of Stroud (and surrounding areas), by responding to your needs and keeping your bikes ready to go.

PROFESSIONAL QUALIFICATIONS

  • Fully qualified through a worldwide industry recognised and accredited training scheme
  • Cytech Technical 1 & Technical 2 certifications
  • Registered within the Cytech Directory
  • These industry-recognised qualifications ensure that we posses the skills, knowledge and expertise to deliver reliable and high-quality service that live up to our high standards of bicycle maintenance and repairs

DEDICATED TO HIGH STANDARDS

Our ideal customers seek comprehensive service and are willing to invest in quality. They value high standards and expect a transparent and trustworthy service. We deliver on these expectations, ensuring every job is done right, at the expected cost.

 

WHAT TO EXPECT WHEN BOOKING WITH HEX NINES

We aim to provide a seamless and personalised experience for every customer:

  • Get in touch via our Contact Us form, by phone or email, and a member of our team will promptly get in touch with you.
  • We will collect key details about you, your bike, and your riding preferences, to allow us to tailor our services specifically to meet your needs.
  • On your chosen date, we will bring the mobile servicing unit to your door and carry out your booked services.
  • You will receive a detailed service report with work carried out and future recommendations.